Main focus: Service Innovation & Design
Twitter handle: @katrinmathis
Languages: German, English
Topics: digitale transformation, entrepreneurship, usability, lego serious play, user experience, internet of things, innovation, online marketing, design thinking, service design, customer experience, customer journey
Katrin Mathis is a consultant whose focus is on getting organisations to see the digital revolution as an opportunity. She brings an excellent mixture of skills to the job with a technically oriented BSc in Online Media and an MBA in Service Innovation & Design.
When organisations assist people in achieving their goals, they offer meaningful solutions with more value for both the customer and the supplier. Katrin helps to establish internal processes to wow customers with innovative products and services.
Themes close to her heart are the topics of Big Data and the Internet of Things. Katrin has developed a Data Cavas that helps organisations get an overview of their available data and initiate a discussion of how the data can be used for innovative business models.
Katrin has a strong sense of curiosity and is an active participator in volunteer work. She organizes Service Design Jams, the Startup Weekend in Basel and Women in Tech Meetups in Freiburg. Regularly, she attends conferences and barcamps, often bringing her own contribution along.
Examples of previous talks / appearances: